![]() Founded in 1994 and headquartered in Atlanta, GA, EarthLink is now redefining the next revolution in telecom with a customer-centric, asset-light model focused on partnerships and an enhanced customer experience that includes no data caps, no throttling, and no mandatory bundles. EarthLink also provides premium email and privacy and security products for Consumers, while delivering digital marketing solutions and website design for Small Businesses. than any other Internet Service Provider. The full survey results can be found at – 2020’s Best Internet Providers in Customer SatisfactionĮarthLink offers secure, fast, and affordable internet access with coverage available to more households and small businesses in the U.S. If you are looking for, picking one of all the official links below to click, you can get all the access to your account right away. surveyed more than 2,800 people across the US-between 100 and 200 customers for each of 15 internet service providers-and asked them to rank their satisfaction with their internet service. “Our intentional customer experience is built on three key principles: engaging customers quickly and ahead of an issue, matching the customer with a knowledgeable EarthLink employee who can resolve the issue with one conversation, and making sure every engagement is memorable.” ![]() “Results like this are possible because of EarthLink’s Customer Engagement Platform,” continued Goad. “Customer recognition is the highest honor, and it’s wonderful to be acknowledged for how we treat and communicate with customers.” “This survey is a testament to the hard work and dedication of every member of the EarthLink team to deliver intentional customer experiences,” said EarthLink CEO Glenn Goad. And EarthLink doesn’t have any data caps.” For one, the ISP doesn’t have “teaser” rates at the beginning of your contract, only to raise prices later. Furthermore, you can find the Troubleshooting Login Issues section which can answer your unresolved problems and equip you with a lot of relevant information. ![]() There are a few reasons why customers might be particularly satisfied with EarthLink internet service. LoginAsk is here to help you access Web Mail Login quickly and handle each specific case you encounter. Customers ranked it above every other provider in six of our eight categories-EarthLink came in third for both speed and reliability. Poll results for overall customer satisfaction, service installation and setup, billing, technical support, mobile apps, and provider equipment ranked EarthLink higher than the other 14 ISPs in the survey.įrom the survey recap – “This is the first time EarthLink has appeared in our customer satisfaction survey, and the ISP crushed it. EarthLink earned the 2020 highest customer satisfaction scores overall and in six of the eight categories surveyed. EarthLink Recognized for Customer Service and SupportĮarthLink, a leading provider of internet and online services, is ranked as the top internet service provider in Customer Satisfaction according to ’s recent customer survey.
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